Privacy Policy

INTRODUCTION

Jordan James takes the privacy of users seriously. I am committed to safeguarding the privacy of my users while providing a great service. This Privacy Policy statement explains the data collection, processing and protection practices of Jordan James. If you have any requests concerning your personal information or any queries with regard to these practices please contact me on e-mail at jordan@jordan-james.co.uk

Jordan James is committed to ensuring that your privacy is protected. Should I ask you to provide me certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Jordan James may update this policy from time to time by updating this page. You should check this page now and again to ensure that you are happy with any updates.

UNDERSTANDING COOKIES

This website uses cookies. A cookie is a small piece of information that is sent to your computer’s hard drive by the website so that the website can store some information about your visit. This information may include information about your computers such as the computer’s IP address and browser type and if you arrived at my site via a link from third party site, the address of the linking page. The IP address helps Google make sense of the data and it is never linked by me to personal data. I only use information gathered by cookies in aggregate. For example, learning that 60% of people viewed the About Me page or that 50 people arrived at my website after clicking on one of my Facebook posts.

Overall, cookies help me provide you with a better website by enabling me to monitor which pages visitors find useful and which visitors do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

COOKIES THIS WEBSITE USES

Cookies have names, here’s a list of the cookies I use and what they do:

Google Analytics and Hotjar, to see how well my website works:
_ga
_gat
_gid

Wordfence, a firewall to protect my website:
wfvt_X
wordfence_verifiedHuman

                                                         

WAYS I COLLECT INFORMATION

Contact Form
I collect a minimum of personal data from my contact form. I may collect the following personal information:

Your name if you submit it
Your phone number and email address if you submit them
Your business name and website if you submit them

Submitted contact form information is not stored on the website.

I do not link this personal data with any other website data.

This website does not collect sensitive personal data.

Aggregate Tracking by Google
My website uses web analytics services provided by Google, Inc which uses cookies to help me to analyse how users use the site. This tracks how people reached the website, how many people use the website, and which pages are looked at most.

Google as a data processor. The information generated by the cookie about your use of my sites (including your IP address) will be transmitted to and stored on Google servers in the United States and/or United Kingdom. Google will use this information to evaluate my websites and compile reports on website activity for. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf. Google will not associate your IP address with any other data held by Google.

You can read Google’s Privacy Policy here: https://policies.google.com/privacy. If you wish to refuse the use of cookies by Google please visit http://tools.google.com/dlpage/gaoptout . You may also refuse the use of cookies by selecting the appropriate settings on your browser.

WHAT I DO WITH THE INFORMATION I GATHER

I use this information to understand your needs and provide you with a better service, and for the following reasons:

  • If you have used the contact form, I will use the information provided to contact you about your message.
  • I use the tracking information from Google to improve my website content and structure. For example, if the data shows that a given page is not being read much, perhaps it needs rewritten or linked to more clearly.

Security
I am committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and procedures to safeguard and secure the information I collect online. These include but are not limited to several firewalls to prevent unauthorised access, SSL encryption of your communication with the website, and data policies to ensure good handling of your data.

Links to other websites
My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
Please be aware your rights regards the collection or use of your personal information include the following:

Right to Access
You may request details of personal information which I hold about you. If you would like a copy of any information held on you, please email jordan@jordan-james.co.uk

Right to Rectification
If you believe that any information I am holding on you is incorrect or incomplete, I will promptly correct any information found to be incorrect. Please email: jordan@jordan-james.co.uk

Right to Deletion
You will only receive email marketing messages if you have explicitly agreed to receive them. Every marketing message should include an unsubscribe link which will quickly remove you from the service. If you wish me to remove you manually please email jordan@jordan-james.co.uk

You may also request deletion of any personal information which I hold about you. If you would like such information deleted, please email jordan@jordan-james.co.uk

I will not sell, distribute or lease your personal information to third parties unless I am required by law to do so.

© 2020 Jordan James